Verify CoinW

Verifying your account on CoinW is a crucial step to unlock a range of features and benefits, including higher withdrawal limits and enhanced security. In this guide, we'll walk you through the process of verifying your account on the CoinW cryptocurrency exchange platform.
How to Verify Account on CoinW


Where can I get my account verified?

You can access the Identity Verification from [User Profile] - [ID Verification] or access it directly from here. You can check your current verification level on the page, which determines the trading limit of your CoinW account. To increase your limit, please complete the respective Identity Verification level.
How to Verify Account on CoinW


How do you complete Identity Verification? A step-by-step guide (Web)

Basic Verification

1. Log in to your CoinW account and click [User Profile] - [ID Verification].
How to Verify Account on CoinW
2. Here you can see your ID number and Verified status.
How to Verify Account on CoinW
How to Verify Account on CoinW
3. Click on [Upgrade] to start the process.
How to Verify Account on CoinW
4. Here you can see [C0 Unverified], [C1 Basic Verification], [C2 Primary Verification], and [C3 Advanced Verification] and their respective deposit and withdrawal limits. The limits vary for different countries. Click on [Verify Now] to start verifying the C1 Basic Verification.
How to Verify Account on CoinW
5. Select your nationality or region.
How to Verify Account on CoinW
6. Fill out your information, choose your ID type, and enter the ID number in the blank below.
How to Verify Account on CoinW
7. Click the ID card photo frame, then choose your photo on the desktop, make sure the images are in PNG or JPG formats.
How to Verify Account on CoinW
8. Click [Submit for verification] to finish the process.
How to Verify Account on CoinW
9. You will see a notification like below.
How to Verify Account on CoinW
10. After finishing the process, check your profile once again if it is under review like the one below. The CoinW will need time to consider and verify your profile.
How to Verify Account on CoinW
11. Your profile will look like below after being under review successfully.
How to Verify Account on CoinW


C2 Primary verification

1. Click on [Verify Now] to start the process.
How to Verify Account on CoinW
2. Click on [Confirm to use].
How to Verify Account on CoinW
3. Click on [Start verification] to start the process. Notice that, you can just do this verification twice daily and strictly adhere to the information provided on your document to succeed in this process.
How to Verify Account on CoinW
4. Click on [Continue].
How to Verify Account on CoinW
5. Select your country or region, then click on [Next].
How to Verify Account on CoinW
How to Verify Account on CoinW
6. Choose your document type then click [Next].
How to Verify Account on CoinW
7. Upload your document image/photo on both sides clearly.
How to Verify Account on CoinW
8. Click on [Next] to continue.
How to Verify Account on CoinW
9. Last step, face to face with the camera after clicking the [I’m ready]. The system needs to scan your face if it is similar to the document.
How to Verify Account on CoinW
10. You will be redirected back to [ID Verification] and the verification status will show as [Under Review]. Please wait patiently for it to get approved.
How to Verify Account on CoinW


C3 Advance verification

To increase your limits for buying and selling crypto or unlock more account features, you need to complete [C3 Advanced] verification. Follow the steps below:

Notice that you can not do the Advanced Verification on the desktop, make sure to download the CoinW app before.

1. Click on [Verify Now] to start.
How to Verify Account on CoinW
2. Tick on the box that you have agreed with the regulations. Click on [Agree to verify] to start the process.
How to Verify Account on CoinW
3. That’s done, being patient and waiting for us to verify your profile. 
How to Verify Account on CoinW
4. Congratulations! You have successfully verified your CoinW account at the C3 Advance level.
How to Verify Account on CoinW

How do you complete Identity Verification? A step-by-step guide (App)

Basic Verification

1. Open the CoinW app on your phone. Click on your profile icon.
How to Verify Account on CoinW
2. Click on [KYC Unverified] to start the process.
How to Verify Account on CoinW
3. Click on [Verify Now] to keep on the next step.
How to Verify Account on CoinW
4. Select your Countries/Regions.
How to Verify Account on CoinW
5. Fill out your information and upload your ID card in the photo frame.
How to Verify Account on CoinW
6. Click on [Please submit your verification] to finish the process.
How to Verify Account on CoinW
7. Your status will be verified ASAP by CoinW.
How to Verify Account on CoinW
8. You will be redirected back to [Identity Verification] and the verification status will show as [Verifying]. Please wait patiently for it to get approved.


C2 Primary verification

1. Click on [Verify Now] to start.
How to Verify Account on CoinW
2. Check out for your information, click on [Confirm] to the next step.
How to Verify Account on CoinW
3. Click [Start Verification] to start the process.
How to Verify Account on CoinW
4. In this step, the system will ask you for a selfie like on a desktop, after that, the system will check it out if it is similar to your identity document.
How to Verify Account on CoinW
5. You will be redirected back to [Identity Verification] and the verification status will show as [Under Review]. Please wait patiently for it to get approved.
How to Verify Account on CoinW


C3 Advance verification

To increase your limits for buying and selling crypto or unlock more account features, you need to complete [C3 Advanced] verification. Follow the steps below:

1. Click on [Verify Now] to start.
How to Verify Account on CoinW
2. Tick on the box that you have agreed with the regulations. Click on [Agree to verify] to start the process.
How to Verify Account on CoinW
3. That’s done, being patient and waiting for us to verify your profile. 
How to Verify Account on CoinW
4. Congratulations! You have successfully verified your CoinW account at the C3 Advance level.
How to Verify Account on CoinW

Frequently Asked Questions (FAQ)

Why should I provide supplementary certificate information?

In rare cases, if your selfie doesn’t match the ID documents you’ve provided, you will need to provide supplementary documents and wait for manual verification. Please note that manual verification might take up to several days. CoinW adopts a comprehensive identity verification service to secure all users’ funds, so please ensure that the materials you provide meet the requirements when you fill in the information.


Identity Verification for Buying Crypto with Credit/Debit Card

To ensure a stable and compliant fiat gateway, users buying crypto with credit debit cards are required to complete Identity Verification. Users who have already completed Identity Verification for the CoinW account will be able to continue to buy crypto without any additional information required. Users required to provide extra information will be prompted the next time they attempt to make a crypto purchase with a credit or debit card.

Each Identity Verification level completed will grant increased transaction limits as table below. All transaction limits are fixed to the value of the BTC regardless of the fiat currency used and thus will vary slightly in other fiat currencies according to exchange rates.
 
Authentication Level Withdrawal Limit / Day OTC Purchase Limit / Day OTC Sale Limit / Day
C1 Not Authenticated 2 BTC 0 0
C2 Primary Authentication 10 BTC 65000 USDT 20000 USDT
C3 Advanced Authentication 100 BTC 400000 USDT 20000 USDT

Note: 

  • The daily withdrawal limit automatically refreshes within 24 hours after the last withdrawal. 
  • All token withdrawal limits should follow the equivalent value in BTC. 
  • Please note that you may need to provide KYC verification before CoinW approves your withdrawal request. 


How long does the KYC verification process take?

Typically, the KYC verification process takes about 15 minutes. However, due to the complexity of information verification, KYC verification may sometimes take up to 24 hours.


How does multiple account verification of KYC work?

CoinW does not allow multiple documents to pass KYC verification. Only one document is allowed to pass KYC verification for a single account.


How will my personal information be used?

CoinW ensures that your personal information is encrypted and protected to ensure privacy and security, and it will only be used to verify your identity to better serve you. It will neither be shared nor reused for any marketing purposes.


Is CoinW’s identity authentication secure?

CoinW’s identity verification is secure and helps us create a secure platform for you and all other users. Your documents are also kept confidential from us.